FREQUENTLY ASKED QUESTIONS
Please read our FAQ before sending any questions.
How are products shipped?
Products with the button “BUY PRODUCT” are not sold and shipped by ourselves, this is done by our sales partners such as Amazon.
Products with the button “ADD TO CART” are sold and shipped by ourselves. For downloadable products you will receive a download link in your receipt. For real goods we use DHL as supplier. The products are shipped from Germany.
What payment methods are available?
This depends on the online retailer. Check the merchant’s website for information on the payment methods available.
For products with the button “BUY PRODUCT” this depends on the online retailer. Check the merchant’s website for information on the payment methods available.
For products with the button “ADD TO CART” you can pay via PayPal or bank transfer – you can choose the payment method at the checkout.
How safe and serious is the Classical Atelier Shop?
We are 100% secure as our products are sold through established online retailers such as Amazon.
Can I get a quantity discount for my art school?
If you are an art school and would like to purchase a larger selection of our Plaster Casts, please use the contact form to let us know which products you require and in what quantities. We will then get in contact with you.
Please choose from the following products: https://shop.classicalatelierathome.com/product-tag/cah-plaster-casts
GET IN CONTACT WITH US!
info – at – classicalatelierathome – dot – com